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Terms of Service

Last Updated: August 15, 2025

Welcome! Thank you for your interest in Knox Chat ("Knox.Chat", "we", "us", or "our") and our website located at https://knox.chat (the "Website"), as well as all related websites, networks, applications, and other services provided by us (collectively, the "Service"). These Terms of Service constitute a legally binding agreement between you and Knox Chat regarding your use of the Service.

Please read the following terms carefully. By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions, including Knox Chat's Privacy Policy (collectively, the "Terms"). If you are not eligible, or do not agree to the Terms, then you do not have our permission to use the Service.

These Terms provide that all disputes between you and Knox Chat will be resolved by binding arbitration. You agree that your rights will be determined by a neutral arbitrator, not a judge or jury, and your claims cannot be brought as a class action. Please review Section 17 ("Dispute Resolution and Arbitration") for the details regarding your agreement to arbitrate any disputes with Knox Chat.

1. Knox Chat Service Overview

Knox Chat operates a large language model aggregator that enables users to access various generative artificial intelligence models ("AI Models") through third-party application programming interfaces ("APIs") via our Website. Knox Chat may add or remove AI Models from the Service at any time at our sole discretion.

2. Eligibility

You must be at least 13 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 13 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and use of the Service is in compliance with any and all applicable laws and regulations. If you are under 18 years old, you must have your parent's or legal guardian's permission to use the Service. If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.

3. Account and Registration

To access most features of the Service, you must register for an account. When you register for an account, you may be required to provide us or our identity authentication platform with some information about yourself, such as your email address or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you have reason to believe that your account is no longer secure, you must immediately notify us through the footer email.

4. Payment Terms

4.1 Prepaid Credits and Refunds

Access to the Service or certain features of the Service may require you to pay fees for prepaid top-ups linked to your account, as well as payment processing and transaction fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. Currently, Knox Chat requires users to top up credits to make API calls and access the Service, with minimum and maximum purchase amounts of ¥100 and ¥100,000 respectively per transaction. After top-up, any unused balance becomes non-refundable once model service calls have been made. To request a refund during the eligible period, you must email Knox Chat through the footer email address.

4.2 Credit Expiration

Knox Chat reserves the right to expire top-up balances that remain unused for three hundred sixty-five (365) days after the top-up date.

4.3 Currency and Payment Processing

Knox Chat will charge your payment method specified at the time of top-up. You authorize Knox Chat to charge such payment method for all amounts described in these Terms for your selected Service.

4.4 Fee Changes

If Knox Chat changes the fees for the Service, including adding additional fees or charges, Knox Chat will provide advance notice of these changes. If you do not accept the changes, Knox Chat may discontinue providing the Service to you.

5. User Content

5.1 User Content Overview and Training Data

You may provide input to the Service, which may include images, data, text, and other types of content ("Input"), and receive output from the Service based on your Input ("Output", and Input and Output collectively referred to as "User Content"). You retain any copyright and other proprietary rights that you may hold in your Input. Your ownership rights in Output are governed by the terms of each AI Model you use ("AI Model Terms"), a list of which is provided here. While we strive to keep the AI Model Terms current each time we add or remove each AI Model from the Service, there may be inaccurate or missing terms. If you notice any terms linked to an AI Model that are inaccurate, missing, or outdated, you may contact us via email. Knox Chat strives to accurately represent the prompt logging and training status of each AI Model on our website. However, Knox Chat is not responsible for errors or misrepresentations in any AI Model Terms. You are advised to review the AI Model Terms yourself as needed. We do not use any data content you input to provide data to model providers for model training, except for free models with variant :free.

5.2 User Content Representations and Warranties

You represent and warrant that your User Content and our use of such content as contemplated by these Terms will not infringe, violate, or misappropriate the rights of any third party, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right. You further represent and warrant that you have all rights, power, and authority necessary to grant the rights to User Content contained within these Terms.

5.3 Prohibited Content

You may not create, upload, submit, distribute, or otherwise publish through the Service any of the following:

  • Content that infringes, violates, or misappropriates the rights of any third party, including any intellectual property rights, rights of publicity, or privacy rights;
  • Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;
  • Content that discriminates against, belittles, bullies, intimidates, threatens, or harasses any individual or group;
  • Content that is false, misleading, or inaccurate;
  • Content that is spam or unsolicited bulk advertising;
  • Content that contains or installs any viruses, worms, malware, Trojan horses, or other harmful or destructive content;
  • Content that violates any law or regulation or that promotes or encourages any illegal activity; or
  • Content that, in our sole discretion, is objectionable or restricts or inhibits any other person from using the Service, or which may expose Knox Chat or our users to any harm or liability of any type.

Although we have no obligation to monitor User Content, we may do so and may remove any such content or suspend or terminate your access to the Service if we believe it violates these Terms.

6. Intellectual Property Rights

6.1 Service Content

Knox Chat owns all rights, title, and interest in and to the Service and its original content, features, and functionality. The Service is protected by copyright, trademark, and other laws. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as permitted under these Terms.

6.2 Trademarks

Knox Chat's name, trademarks, and logos used in connection with the Service are trademarks or registered trademarks of Knox Chat. Other company, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners.

7. Termination

We may suspend or terminate your access to the Service, including suspending or terminating your account and User Content, with or without notice to you, for any reason, including, without limitation: (a) your breach of these Terms; (b) your use of the Service in a manner that may cause risk to us, other users, or third parties or may subject us to liability; (c) our third-party partners' investigation, legal, or regulatory requirements; or (d) other reasons in our sole discretion. Upon any such termination, your right to continue using the Service will immediately cease.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KNOX CHAT, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT KNOX CHAT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

9. Disclaimers

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, KNOX CHAT AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. KNOX CHAT AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS MAKE NO WARRANTY THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service.

11. Security

Knox Chat cares about the integrity and security of the Service. However, we cannot guarantee that the Service will always be secure or free from attack. You understand and agree that you provide information to us at your own risk. We will not be liable for unauthorized access to our servers and/or any personal information and/or financial information stored therein. We will not be liable for any interception or access of information transmitted over the internet by third parties.

12. Indemnification

You agree to defend, indemnify, and hold harmless Knox Chat and its affiliates, directors, officers, employees, agents, partners, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your User Content caused damage to a third party.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Knox Chat is incorporated, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located within that jurisdiction for the purpose of litigating all such claims or disputes.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

15. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will post the revised Terms on the Service and update the "Last Updated" date at the top of these Terms. Your continued use of the Service after such posting will constitute consent to such changes.

16. Contact Information

If you have any questions about these Terms, please contact us through the email address: support@knox.chat

17. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

17.1 Agreement to Arbitrate

You and Knox Chat agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Service (collectively, "Disputes") will be resolved solely by binding, individual arbitration and not in a class, representative, or consolidated action or proceeding.

17.2 Exceptions

Notwithstanding the foregoing, each party will have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator.

17.3 Rules

The arbitration will be administered by a recognized arbitration organization under its applicable rules. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms.

17.4 Class Action Waiver

THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, INSTEAD ELECTING THAT ALL CLAIMS AND DISPUTES SHALL BE RESOLVED BY ARBITRATION. YOU AND KNOX CHAT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.